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Process

Eight steps. Zero meetings.

This is how we work from start to finish. At every step you know what you do, what we do and what you get.

  1. 01

    Brief

    Timing: Day 0

    You
    Fill in the online questionnaire (about 10 minutes).
    Us
    We read it and, if anything is missing, email you 2–3 specific questions.
    You get
    Email confirmation.
  2. 02

    Proposal

    Timing: 48 business hours

    You
    Read it at your own pace and email us any questions.
    Us
    We prepare a proposal with scope, timeline, fixed price and a 3-minute video walking you through it.
    You get
    PDF proposal + video.
  3. 03

    Approval and deposit

    Timing: 1 day

    You
    Accept the proposal online and pay the deposit (bank transfer or card).
    Us
    We send the invoice and the content checklist.
    You get
    Invoice + content checklist + delivery date.
  4. 04

    Content

    Timing: Up to you

    You
    Send us copy, photos, logo and access (domain, hosting).
    Us
    We check everything and let you know if something won’t work well online.
    You get
    "All set" confirmation: the timeline starts here.
  5. 05

    Design

    Timing: 30–40% of timeline

    You
    Review the design and send all your comments together, in writing.
    Us
    We design the visual direction and home page, and record a video presenting it.
    You get
    Preview link + explainer video.
  6. 06

    Build and revisions

    Timing: 50–60% of timeline

    You
    Test the site on your phone and computer and comment in writing (rounds per package).
    Us
    We build the remaining pages, animations and forms, and apply each round of changes.
    You get
    Working site on a private link.
  7. 07

    Launch

    Timing: 1–2 days

    You
    Give final approval and pay the balance.
    Us
    We check performance, mobile, accessibility and SEO, and launch on your domain.
    You get
    Live website + user guide + quality report.
  8. 08

    Warranty and care

    Timing: Always

    You
    Email us if something breaks or you want changes.
    Us
    30-day warranty included. With a maintenance plan, we look after your site every month.
    You get
    Peace of mind.

The rules of async work

  • 01

    One channel

    Everything goes through email (or the platform you hired us on). Nothing gets lost.

  • 02

    48 h replies

    Monday to Friday, we always reply within 48 business hours.

  • 03

    Grouped feedback

    Each revision round is one list with all your changes. Clearer for you, faster for us.

  • 04

    Videos, not calls

    If something is easier to show, we record a video. Watch it whenever you want, as many times as you want.

Shall we start with step 1?

Fill in the brief